Website Migration
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Q: Why do I have to move my site? What does website migration involve?
A: The website migration service that we are offering is free of cost (within a certain limit). We will move your website(s) to our state–of–the–art cloud hosting platform without you needing to do anything. We know from experience that switching hosting providers can lead to lost info and unnecessary downtime. That is the reason why we will do all that for you at no cost!We have seasoned administrators whose sole task is to ensure that your website functions exactly as it did on your former web hosting platform. The administrators are well–versed in migrating custom–made websites, as well as websites that are based upon well–known web apps like WordPress and Joomla™.
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Q: How much time will the web site migration process take?
A: While we cannot give you a precise time frame, since there are a lot of factors, including the physical size of the files and databases, the location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we’ll try our very best to transfer your site within 48 hours, and in some cases – within 24 hours (when the content is not large).
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Q: My personal privacy is important to me. What information do you need to have?
A: Yep. We will need to have the name of the site that you wish us to move. We’ll also require a means to log into your old web hosting account so that we can get the files pertaining to your site.
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Q: I give you access to delicate info. How can I be sure that you won’t abuse it?
A: User privacy is indeed one of our greatest priorities – that’s why, both our payment transaction page and our Control Panel login page are secured with enterprise–level digital certificates. We employ safety measures, which include, but are not limited to: physical, digital and administrative operations to secure the information that we gather on the web. And we’ve got a detailed and rigid Privacy Policy, which describes the types of information that we collect.
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Q: Will there be any downtime for my site?
A: No. Your site will stay visible online during the migration. Once everything is completed on our end, we’ll tell you so that you can preview it and check for problems. If everything is okay, all you will need to do is modify your domain’s DNS records.
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Q: Will my current web hosting provider find out that I am leaving them?
A: No. Apart from your login info for the Control Panel, we don’t need anything. We will never get in touch with your hosting provider. They won’t know anything about the migration either.
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Q: Which web hosting providers can you migrate web content from?
A: We support all Linux–based hosting platforms. Basically, if we can obtain access to your Control Panel, we will be able to transfer your site.The only platforms that we do not support are closed–source website building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.