Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance crew is educated to immediately deal with all of our Linux website hosting users’ inquiries and help requests. Via our ticketing system, you will be able to submit your request and a support staff fellow member will get back to you in only max 60 minutes. Realistically, practice has proved that the common reply period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us at any time required. Our team of technicians will undoubtedly be on–line for you 24x7x365 to reply to all of your questions and to resolve any issue you will have. You can post a tech support ticket from your Control Panel or drop an email any time. Additionally, on business days, you are able to ring us or work with the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require support while working on your site within the Control Panel, it is possible to always just click the Help button and locate your issue in the selection of posts that will show up. We have also turned much of the articles and reviews into movies. The catalogue of video clips will load if you choose the Videos option present in the top right angle.