Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • In the Control Panel you will find a comprehensive Help Center section featuring a variety of articles and frequently asked questions. They are compiled by our support team of qualified techs. Simply type in your question and our clever software will offer you the most suitable answer.

  • Top quality support service
  • Instructional Video Clips

  • For all of you who prefer to learn how to sort out a frequently encountered issue by watching a video lesson, we have added a compilation of video tutorials to our Control Panel. All the video tutorials are concise and easy to comprehend. They offer step–by–step presentations of different web site administration operations.

  • Intuitive help center
  • A One–Hour Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 support service with a sixty–minute response time guarantee. A group of seasoned support engineers will be available to you to reply to all the inquiries that you may possibly have. During non–busy periods, a reply will be given in even less than twenty minutes.