Tech Support Channels

  • 1 hour ticket response time
  • A 1–Hour Response Time Guarantee

  • Every single assistance request you submit to us will be replied to within maximum sixty minutes. If for any reason whatsoever your ticket or email calls for additional assistance from a system administrator, we will without delay forward it and leave a comment to notify you that your case is being worked on. If you order the Admin Services package, all of the server management services included there will be executed at a time of your preference.

  • Top quality support service
  • An Excellent Customer Care Service

  • If you require help while working with our Control Panel or with any of the applications that we have preinstalled on the server on your behalf, do touch base with the help desk support staff at any time via the ticketing system. Besides, in case you need assistance administering your dedicated server, you can order the Admin Services package, that includes weekly OS updates, troubleshooting and software installation services, server monitoring and restarting services, backup hard disk storage space, etcetera.

  • Intuitive help center
  • An Easy–to–Navigate Help Section

  • Each Linux dedicated hosting server is equipped with our free–of–charge Control Panel, which features an elaborate knowledgebase plus a set of instructional video tutorials. Whenever you require help while working with the Control Panel, just hit the Help or Videos buttons situated in the top right corner.