Irrespective of the fact that the hosting service offered by the different companies is relatively identical, each provider has got their own platform with its own modifications and ways to execute given things. Because of this, an information-ridden knowledge base will be rather useful both for persons with little to no practical experience and for technically skilled individuals who will sooner or later discover how given operations are accomplished, but will lose time in the process. The objective of such a knowledge base is to make the service fast and simple to use, sparing users time and efforts. The result is more gratified clients, since they can effortlessly find the information they desire, and significantly less work for the technical support team representatives, because usually the vast majority of the questions and problems that customers have are already included in the knowledge base. Provided that the articles themselves are written well and encompass more things, you will be able to discover more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Website Hosting

If you buy a website hosting package through us, you will be bestowed with access to our exhaustive online help documentation where you will find information about de facto everything associated with our hosting solutions. The topics encompass anything from how to create an e-mail address on your handheld device, to how to accomplish various things using an .htaccess config file. The articles are written in an easy-to-understand way and include elaborate guidelines on how to carry out a certain operation within your Hepsia Control Panel. You can also find info that’s not related directly to Hepsia, for instance one that concerns web-based apps on your desktop PC. The whole list of articles will be available in the Help section of the Control Panel, but the ones that are related to a given Control Panel section can be accessed on the spot. Considering the fact that we’ve included as many topics as possible, you will be able to get to know virtually everything connected to your hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers feature a rich online article repository where you can find any info that you might require about our web hosting services or about the Hepsia hosting Control Panel that we’re using. We’ve compiled it on the basis of the feedback that we have gathered from our customers through the years and, as a result, our articles tackle specific problems that you may confront and include the most effective means of recovering them, for instance receiving a 500 Internal Server Error message or not being able to send email messages from your personal computer although you have the right outgoing mail server settings. The articles are available in each single section of the Control Panel and you can browse them whenever you want. They can help you enlarge your knowledge not only about our platform, but also about the hosting service in general, as they offer detailed guides and general information such as what file permissions or cron jobs are.